|
Offering unusual and hard-to-find photo supplies online since September 1, 2001. |
|
|
Offering unusual and hard-to-find photo supplies online since September 1, 2001. |
|
|
For questions or concerns, please do not hesitate to contact me by e-mail. Please do not telephone me (see below). E-mail questions about the status of your order are generally handled within one business day, because they are automatically forwarded to our shipping warehouse. Other e-mail questions may take a day or two, or as much as a few days. I am often away from the business for several days at a time, so if you do not get an immediate reply, please be patient. Click the words "Order Status" to send an e-mail regarding the status of your order. Your e-mail will go to our shipping warehouse in Idaho (I will not see it) and will be answered immediately. They are open business hours Monday-Friday. Please
note that an "Order Status" e-mail should only pertain to questions
about your order.
Click the word "Other" to send an e-mail regarding anything else. It will come to me. I try to answer e-mails promptly, but since I do not keep an office or regular hours, and am often traveling, you may not receive a reply immediately. Please be patient. Please
note that an "Order Status" e-mail should not be sent to me. Telephone may seem like the fastest and easiest way to contact me, but it is actually the worst. It often takes me many days to return a call. This is not because I want to be hard to reach. It's because this is a very small business and I have a day job. I travel frequently, I have no employees to whom I can delegate, and I do not maintain a regular office. It is not unusual for me to be away from the telephone for up to five weeks at a time. But even when I'm traveling, I can usually reply to e-mails with no more than a few days delay. For that reason, I have with considerable reluctance removed telephone contact information from the web site.
|